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Frequently Asked Questions
FAQApartments
Apartments
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Can residents mount a TV in their apartment?
Yes
Can residents paint their apartment?
Yes. You can paint the apartment; however, you are responsible for painting the apartment back to the original color before you move out or you will be charged after you move out.
Can residents install curtain rods in their apartment?
Yes
Are grills allowed on patio/ balconies?
No. Propane tanks and gas grills are strictly prohibited.
Can residents decorate their patio/balcony?
No
Are satellite dishes allowed on patio/ balconies?
No
Can residents smoke on their patio/balcony?
No
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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