Frequently Asked Questions

Yes. Any holes made in walls must be smaller than the size of a dime.

Yes. Before move out, all walls must be re-painted their original colors.

Yes. Any holes made in walls must be smaller than the size of a dime.

No. Grills are not permitted on patios or balconies. All residents are invited to use our common area gas grills located behind the pool and by our two playgrounds.

No, Resident(s) agree(s) not to store and/or keep any items and/or personal property other than patio furniture in said area, including, but not limited to, the following: trash, bulk items, sporting goods, towels, laundry, small appliances, boxes, toys, strollers, indoor furniture, rugs, screening and fencing, signs, holiday decor, and lights on balconies/patios/decks.

Yes. Residents may install 1 satellite dish(es) or antenna(s) on the leased premises. A satellite dish may not exceed one meter (3.3 feet) in diameter. A satellite dish or antenna must be located: (1) inside your dwelling; or (2) in an area outside your dwelling such as a balcony, patio, yard, etc. of which you have exclusive use under your lease. Installation is not permitted on any parking area, roof, exterior wall, window, window sill, fence or common area, or in an area that other residents are allowed to use. A satellite dish or antenna may not protrude beyond the vertical and horizontal space that is leased to you for your exclusive use.

No

All service requests should be submitted through the UDR Resident App.

An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.

We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.