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Frequently Asked Questions

FAQEV Charging Solutions

EV Charging

Does this community offer EV charging?

Yes

How can I access the EV charging stations?

To use the EV stations, guest or resident must scan the QR code to download the app. Register and start the process. This also has the cost included and the customer service contact for the EV stations.

How do I reserve an EV reserved parking space?

First come, first serve.

Where are the EV charging stations located in the community?

Located in the back of Fiori entry to visitor parking.

What types of charging connectors do the stations support?

Xeal Chargers utilize the universal J1772 plug. Certain vehicles, like Teslas, may require an adapter. Be sure your adapter is snug, dry and free of defects.

What if I encounter a problem with a charging station?

Xeal is available 24/7 to help answer your support questions. Call 1-800-484-4515 or press Contact Us in the app.