Frequently Asked Questions

Yes. No holes or stickers are allowed inside or outside the dwelling. But we’ll permit a reasonable number of small nail holes for hanging pictures on sheetrock walls and in grooves of wood-paneled walls. Charges will apply.

Yes. you must not perform any repairs, painting, wallpapering, carpeting, electrical changes, or otherwise alter the dwelling or Community. Charges will apply.

Yes. No holes or stickers are allowed inside or outside the dwelling. But we’ll permit a reasonable number of small nail holes for hanging pictures on sheetrock walls and in grooves of wood-paneled walls. Charges will apply.

No. No allowed per city fire code

Grills, Barbeques, and any other outdoor cooking or open flame devices will be used only on the ground level and will be placed a minimum of 15 feet from any building. Such devices will not be used close to combustible materials, tall grass or weeds, on exterior walls or on roofs, indoors, on balconies or patios, or in other locations which may cause fires. No Grills of any kind are allowed.

Yes. Satellites must be a on a tri-pod and not attached to any of the building structure. You must complete a satellite addendum and abide by its terms prior to installation or use.

No

All service requests should be submitted through the UDR Resident App.

An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.

We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.