UDR Apartments Altamira Place Apartment Homes

Customizations
Can residents mount a TV in their apartment?	Yes. With landlord written permission
Can residents paint their apartment?	Yes. With landlord written permission
Can residents install curtain rods in their apartment?	Yes
Are grills allowed on patio/ balconies?	No
Can residents decorate their patio/balcony?	Yes, with outdoor décor and furnishings only.
Are satellite dishes allowed on patio/ balconies?	Yes
Can residents smoke on their patio/balcony?	Yes

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions