Frequently Asked Questions

7 - 15 month lease terms available

Rent is due on the 1st of each month.

Acceptable forms include ACH payments, money orders, cashier’s checks, personal checks, and credit cards. Cash is not accepted. Please note that additional fees may apply for credit card payments.

Payments can be made in person at the leasing office or conveniently through the UDR Resident App.

To avoid fees, we recommend using ACH payments.

Yes, there is a late fee for overdue rent. $100

This program allows you to split your rent into two payments per month, for a non-refundable monthly fee.

No

(Make Payments out to Essex Luxe) Payment Mailing address for those who are unable to pay online: The Preserve at Gateway – UDR Inc. 11800 Dr. MLK Jr ST N – Office St. Petersburg, FL 33716

On or before move-in

The new leaseholder and all remaining leaseholders must complete an application and qualify according to income and criminal standards. Fees may apply.

All remaining leaseholders will need to re-qualify according to income and criminal standards.

No.

UDR offers a No Hassle Relocation Guarantee, allowing residents to transfer from one UDR community to another with reduced fees and deposits. *Restrictions apply.

No.

Both the departing community & intended relocation community

No.

Yes

$2,500 at lease signing, and Home Purchase Plan agreement. 30-day notice to vacate during current lease with proof of home purchase.

Yes, we are committed to compliance with fair housing laws and do not engage in unlawful discrimination on the basis of race, color, religion, sex, national origin, familial status, disability or any other characteristic protected by law. We do reserve the right to have differences in policies at our different properties, and to treat some people differently than others, based on lawful criteria. Lawful reasons we may treat people differently include, but are not limited to: rental history, credit record, criminal history, income, illegal drug use, etc. Upon request, we will make reasonable accommodations to rules, policies, practices, or services, and allow reasonable physical modifications, when required to give persons with disabilities access to and use of our property. We may require execution of an addendum regarding the approval and implementation of accommodations or modifications and any restoration obligations. This is a good faith statement of our intent to abide by applicable fair housing laws. This statement is not intended to and does not expand, extend, or create any legal obligation, right, or remedy for us or for you beyond those independently imposed by applicable fair housing laws (including, without limitation, by contractually extending any statute of limitations).