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Frequently Asked Questions

FAQApartments

Customizations
Can residents mount a TV in their apartment?
Yes. Must be returned to normal before move out
Can residents paint their apartment?
Yes. Must be returned to normal before move out
Can residents install curtain rods in their apartment?
No
Are grills allowed on patio/ balconies?
No
Can residents decorate their patio/balcony?
Yes
Are satellite dishes allowed on patio/ balconies?
No
Can residents smoke on their patio/balcony?
No
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.