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Frequently Asked Questions
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Apartments
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Can residents mount a TV in their apartment?
Yes
Can residents paint their apartment?
Yes
Can residents install curtain rods in their apartment?
Yes
Are grills allowed on patio/ balconies?
No. No grills allowed on the property. The property has grills in the pool area and an outdoor kitchen residents can use.
Can residents decorate their patio/balcony?
With approved decor.
Are satellite dishes allowed on patio/ balconies?
Yes. Approval and deposit required
Can residents smoke on their patio/balcony?
Yes
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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