Frequently Asked Questions

All applicants and prospective occupants aged 18 and older must submit an application.

Yes, UDR allows guarantors to support your application if needed.

A vacant or on-notice apartment can be held for a maximum of 14 days.

2 per bedroom, 1 per Livingroom

All prospective leaseholders are able to apply for coverage through Rhino. Rhino New York LLC (Rhino Insurance Agency in California) (Rhino) is a licensed insurance agency in the states where it transacts insurance. Visit SayRhino.com for more info. Offer not available for furnished or corporate leases.

The starting rent for one-bedroom apartments at Highlands of Marin in San Francisco Bay Area is $2,638.

Applicants must have a total household gross monthly income equal to or greater than 2.5x the monthly rent.

Guarantors must have an individual gross monthly income equal to or greater than 4x the monthly rent.

All prospective leaseholders must provide acceptable proof of income documentation supporting their stated income amount from their rental application within 48 hours from the time it is requested by a UDR associate. See the full list of qualifying proof of income documentation.

For Applicants using a government rent subsidy, you have the right to provide verifiable alternative evidence of your ability to pay rent using a government rent subsidy, including, but not limited to, government benefit payments, pay records, and bank statements. If you exercise your rights under this rule and provide us with the required documentation, we will use that documentation instead of performing a credit check. Should you move forward with an online application, a soft credit check will be performed and will not affect your credit score. Additionally, your credit history will not be used as part of our final determination in your approval.

Acceptable credit history is based on several credit reporting factors and is not solely based on the applicant’s credit score.

Yes, applicants with an active bankruptcy (open or filed within the last 2 years) will be denied.

Applicants with negative previous rental history at any UDR community, such as repeat lease violations, payment history issues, or an unpaid balance, may be denied or required to pay an additional security deposit.

Yes, all applicants and prospective occupants aged 18 and older must submit an application for a criminal background check.

UDR considers felony convictions or deferred adjudication within the seven years preceding application, and certain misdemeanor convictions or deferred adjudication for offenses involving physical harm, sex-related offenses, drug-related offenses, or fraud within the three years preceding application.

Yes, applicants must provide a renter’s insurance policy containing at least $200,000 in Personal Liability Insurance prior to move-in.

If proof of insurance is not provided, UDR will procure liability-only insurance coverage on your behalf, and you will be charged accordingly.

Affordable Housing applicants are exempt from this requirement.

Valid government-issued photo identification is required for all applicants.

Applicants may be required to provide additional government-issued identification if a fraud alert or credit bureau warning message is returned during the credit screening process.

A leaseholder signs the lease and is financially responsible for the apartment, while an occupant lives in the apartment but does not have legal or financial responsibility under the lease.

Yes, leaseholders can be added or removed with management approval and the completion of required documentation.

No, there is no waitlist for apartments at Highlands of Marin.