UDR Apartments The Vintage Lofts at West End

Customizations
Can residents mount a TV in their apartment?	Yes
Can residents paint their apartment?	Yes. Must prime upon move out.
Can residents install curtain rods in their apartment?	Yes
Are grills allowed on patio/ balconies?	Yes. Only electric grills are allowed.
Can residents decorate their patio/balcony?	Yes with patio/outdoor furniture and/or decor
Are satellite dishes allowed on patio/ balconies?	Yes. Satellite dishes allowed only if not attached to the building.
Can residents smoke on their patio/balcony?	Yes

Maintenance
Where should a service request be submitted?	All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?	An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?	We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.

Frequently Asked Questions