Frequently Asked Questions

All applicants and prospective occupants 18 years of age and older need to complete an application.

Applicants must have an acceptable income and credit history. Acceptable credit history is based on several credit reporting factors and is not solely based on the applicant’s credit score. Applicants with an active bankruptcy, which is considered open or filed within the last 2 years, will be denied. Applicants with negative previous rental history at any UDR community, including but not limited to: repeat lease violations, payment history, or an unpaid balance, may be denied, or an additional security deposit may be required. Third-party consumer credit reporting agencies are used to verify applicants’ identity, credit, and criminal history.

Applicants must have a total household gross monthly income that is equal to or greater than 2.9x the monthly rent. Should applicant(s) fail to meet the minimum income requirements, proof of income (see the full list of qualifying proof of income documentation) and/or a guarantor may be used to qualify. See Income requirements- Guarantor below.

Guarantors must have an individual gross monthly income that is equal to or greater than 4x the monthly rent. Guarantors must possess a social security number in order to be considered for qualification. After approval, guarantors must complete a Lease Contract Guaranty form in the presence of a UDR associate or they must have the form notarized with the original paperwork returned to our associates.

All applicants and prospective occupants 18 years of age and older must submit an application for a criminal background check to verify criminal history.  The application or initial occupancy of any person may be denied at any time based on a history of particular criminal convictions or deferred adjudication as established by the particular community’s policy.   It is UDR’s policy to consider felony convictions or deferred adjudication within the seven years preceding application, and certain misdemeanor convictions or deferred adjudication for offenses involving actual or potential physical harm to person(s) or property; sex or morals related offenses; offenses involving manufacture, sale or delivery of any controlled substance, drug paraphernalia, or weapons; or fraud or financial offenses, within the three years preceding application.  Convictions for sex-related offenses may be subject to consideration beyond these time limits.

Prior to move in, applicants must provide a renter’s insurance policy which contains at least $100,000 in Personal Liability Insurance. Applicants can conveniently purchase renters insurance from our preferred provider eRenterplan.com. Until you provide us proof that you have obtained a personal renter’s insurance or liability insurance policy with $100,000 in liability coverage for the duration of your lease, we will procure liability-only insurance coverage on your behalf and you will be charged $10.00 per month as additional monthly rent. *Affordable Housing Applicants are exempt from this rule.

Valid government-issued photo identification is required for all applicants. Applicants may be required to provide additional government-issued identification should a fraud alert or credit bureau warning message be returned during the credit screening process. Examples of government-issued photo identification are a state-issued driver’s license or ID card, passport or passport card.