Frequently Asked Questions

3 - 17 month lease terms available

Rent is due on the 1st of each month.

Acceptable forms include ACH payments, money orders, cashier’s checks, personal checks, and credit cards. Cash is not accepted. Please note that additional fees may apply for credit card payments.

Payments can be made in person at the leasing office or conveniently through the UDR Resident App.

To avoid fees, we recommend using ACH payments.

Rent is due on the first and late after the third

Yes, there is a late fee for overdue rent. 10%

This program allows you to split your rent into two payments per month, for a non-refundable monthly fee.

Yes

Money orders and checks will need to mailed to the business office in Florida via certified mail: 11800 Dr MLK Jr St N St. Petersburg FL 33716. Please email tracking information to [email protected].

Our business managers handle any billing related questions or concerns.

The move-in balance is due on or before your moving date. This balance, along with all other move-in requirements, must be settled before access can be provided.

The new leaseholder and all remaining leaseholders must complete an application and qualify according to income and criminal standards. Fees may apply.

All remaining leaseholders will need to re-qualify according to income and criminal standards.

Yes, with management approval.

UDR offers a No Hassle Relocation Guarantee, allowing residents to transfer from one UDR community to another with reduced fees and deposits. *Restrictions apply.

No.

Please email the site team members at [email protected] with your transfer inquiry. An associate will reach out with our transfer policy and process. Please know that we require at least a 30-day written notice to vacate for transfer requests. We will not be able to accommodate an immediate transfer.

No.

A minimum of 60-day written notice is required for a move-out without incurring additional fees.

Yes

Residents must pay one months total rent and charges

A voluntary buyout agreement is an arrangement where a landlord and resident mutually agree to terminate a lease before its original expiration date. If a resident wishes to end their lease early, they must provide a written notice to vacate at least 30 days in advance and pay a buyout fee equivalent to 200% of one month's rent. This fee must be paid within 15 days of giving notice; otherwise, a reletting fee may apply.

Within 15 days of giving notice without the reletting fee or before you vacate with a reletting fee.

Yes, we are committed to compliance with fair housing laws and do not engage in unlawful discrimination on the basis of race, color, religion, sex, national origin, familial status, disability or any other characteristic protected by law. We do reserve the right to have differences in policies at our different properties, and to treat some people differently than others, based on lawful criteria. Lawful reasons we may treat people differently include, but are not limited to: rental history, credit record, criminal history, income, illegal drug use, etc. Upon request, we will make reasonable accommodations to rules, policies, practices, or services, and allow reasonable physical modifications, when required to give persons with disabilities access to and use of our property. We may require execution of an addendum regarding the approval and implementation of accommodations or modifications and any restoration obligations. This is a good faith statement of our intent to abide by applicable fair housing laws. This statement is not intended to and does not expand, extend, or create any legal obligation, right, or remedy for us or for you beyond those independently imposed by applicable fair housing laws (including, without limitation, by contractually extending any statute of limitations).