Frequently Asked Questions
FAQApartments
Apartments
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Can residents mount a TV in their apartment?
Yes. Must professionally patch holes & re-paint at move-out
Can residents paint their apartment?
Yes. Must professionally re-paint to original color at move-out
Can residents install curtain rods in their apartment?
Yes
Are grills allowed on patio/ balconies?
Yes. Grills must have 1lb Camping Size Propane tanks
Can residents decorate their patio/balcony?
Yes within reason. Holiday decorations must be removed within a week of the holiday ending.
Are satellite dishes allowed on patio/ balconies?
Yes
Maintenance
Where should a service request be submitted?
All service requests should be submitted through the UDR Resident App.
What qualifies as an emergency service request?
An emergency is any issue that poses an immediate threat to health, safety, property, or essential services and requires urgent attention to prevent further damage or danger.
Who is responsible for replacing smart lock batteries?
We provide Smart Lock batteries at move-in. After that, residents are responsible for replacing them as needed.
Terms and conditions subject to change and upon management approval.
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