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Frequently Asked Questions

FAQQualification Requirements

Application Information

Who needs to complete an application?

All applicants and prospective occupants aged 18 and older must submit an application.

Are cosigners or guarantors allowed?

Yes, UDR allows guarantors to support your application if needed.

How long can a vacant or on-notice apartment be held?

A vacant or on-notice apartment can be held for a maximum of 14 days.

What is the maximum occupancy limit for an apartment (e.g., 2 people per bedroom)?

2 people per bedroom + 1 person

What is QualifyNow with Greenlight?

All prospective leaseholders are able to apply for coverage through Greenlight. Rhino New York, LLC DBA Greenlight Rent (RIG Greenlight Insurance Agency in California) NY Lic No. 1458393, CA Lic No. 0M37387, is a licensed insurance agency in the states where it transacts insurance. Visit GreenlightRent for more info. Offer not available for furnished or corporate leases.

What is the starting rent for a one-bedroom apartment at Capitol View on 14th in DC and Silver Spring?

The starting rent for one-bedroom apartments at Capitol View on 14th in DC and Silver Spring is $2,481.

Income Requirements

What are the income requirements for applicants?

Applicants must have a total household gross monthly income that is equal to or greater than 2.5x the monthly rent. Government Voucher Applicants: Notwithstanding any other screening criteria, for applicants utilizing a government housing voucher, income from the period prior to receipt of the voucher will not be considered, as required by applicable law.

What are the income requirements for guarantors?

Guarantors must have an individual gross monthly income equal to or greater than 4x the monthly rent.

What is required as proof of income when applying to lease an apartment?

All prospective leaseholders must provide acceptable proof of income documentation supporting their stated income amount from their rental application within 48 hours from the time it is requested, subject to local laws and regulations. UDR utilizes a third-party vendor, Snappt, to verify proof of income documentation submitted by Applicants and Guarantors. Applicants can either manually upload proof of income documentation or directly connect Snappt with their payroll provider and link their bank to streamline verification. If the applicant is attempting to use a recognized rental assistance program, income will be qualified using the applicant’s portion of monthly rent.

Credit History

What credit history is acceptable?

Acceptable credit history is based on several credit reporting factors and is not solely based on the applicant’s credit score. Government Voucher Applicants: Notwithstanding any other screening criteria, for applicants utilizing a government housing voucher, credit history from the period prior to receipt of the voucher will not be considered, as required by applicable law.

Are there any credit-related disqualifications?

Yes, applicants with an active bankruptcy (open or filed within the last 2 years) will be denied.

Rental History

How does previous rental history affect my application?

UDR does not consider (1) evictions that were filed more than 3 years immediately preceding the rental application or (2) sealed evictions. Government Voucher Applicants: Notwithstanding any other screening criteria, for applicants utilizing a government housing voucher, rental history from the period prior to receipt of the voucher will not be considered, as required by applicable law.

Criminal Background Check

Is a criminal background check required?

All applicants aged 18 and older must submit to a criminal history records check, which UDR conducts for every prospective tenant. UDR will only consider criminal accusations or convictions as permitted by the District of Columbia's Fair Criminal Record Screening for Housing Act of 2016 (DC FCRSA), as may be amended from time to time, or any successor provision, and only after the extension of a conditional offer. UDR will not consider arrests that did not result in a conviction. An individualized assessment of any criminal background will be conducted as required by applicable law. In response to a criminal history records check, you may provide evidence demonstrating inaccuracies in your criminal history records, evidence of rehabilitation, and mitigating factors.

What criminal history may disqualify an applicant?

After extending a conditional offer, UDR may withdraw the offer based on a conviction that occurred within the past seven (7) years only if the conviction is for a crime listed in the DC FCRSA, as amended, or any successor provision, whether committed in the District of Columbia, another state, or the United States, and only if UDR determines that withdrawal achieves a substantial, legitimate, nondiscriminatory interest based on the factors in the DC FCRSA.

Application Screening

What types of information are used to screen my application?

A review of the application; credit history, as permitted by applicable law; rental history, as permitted by applicable law; criminal background, as permitted by applicable law; and income, as permitted by applicable law.

What may result in denial of my application?

Any of these criteria may result in denial in accordance with applicable law. Evictions that have been filed within the last 3 years immediately preceding the date of the rental application, and active bankruptcies (open or filed within the last 2 years immediately preceding the date of the rental application), will result in automatic denial, with exceptions for government voucher holders if it occurred during the period before the voucher was in place.

Can I dispute information used in my screening?

Applicants have the right to dispute any information UDR relies upon that is inaccurately or incorrectly attributed to the applicant, or that is based upon UDR's use of prohibited criteria. Applicants also have the right to receive a response from us regarding any information they dispute.

Am I entitled to a refund of my application fee?

Applicants have the right to a refund for any unused application fee.

What if I believe my rights have been violated?

If you believe that your rights under the Rental Housing Act of 1985, as amended, have been violated, you have a right to file a free administrative complaint with the DC Office of Human Rights (OHR) or pursue civil action via the Superior Court of the District of Columbia.

Renter's Insurance

Is renter’s insurance required?

Yes, applicants must provide a renter’s insurance policy containing at least $200,000 in Personal Liability Insurance prior to move-in.

What if I don't have renter’s insurance?

If proof of insurance is not provided, UDR will procure liability-only insurance coverage on your behalf, and you will be charged accordingly.

Are there any exemptions?

Affordable Housing applicants are exempt from this requirement.

Required Documentation

What identification is needed?

Valid government-issued photo identification is required for all applicants.

Are additional documents needed?

Applicants may be required to provide additional government-issued identification if a fraud alert or credit bureau warning message is returned during the credit screening process.

Leaseholders and Occupants

What's the difference between a leaseholder and an occupant?

A leaseholder signs the lease and is financially responsible for the apartment, while an occupant lives in the apartment but does not have legal or financial responsibility under the lease.

Can a leaseholder be added or removed?

Yes, leaseholders can be added or removed with management approval and the completion of required documentation.

Waitlist Information

Is there a waitlist for apartments?

No, there is no waitlist for apartments at Capitol View on 14th.